Privacy Policy. Effective Date: February 5, 2025

 

Osler Cardiology Associates Inc. ("Osler Cardiology," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us through our website, forms, communications, and healthcare services. This Privacy Policy explains what personal information we may collect, how we use it, and with whom it may be shared.

1. Personal Information

We Collect Depending on how you interact with Osler Cardiology, we may collect personal information such as: Your name and contact information, including telephone number, email address, and mailing address. Information you provide when requesting an appointment or contacting our office. Information contained in patient intake, referral, consultation, or other healthcare-related forms. Health and medical information that you or your healthcare provider provide to us in connection with your care. Information relating to appointments, referrals, diagnostic testing, and communications with our office. Information you voluntarily submit through forms on our website. Information necessary to communicate with you by telephone, email, or SMS/text message where you have provided consent. Technical information associated with your use of our website, such as browser or device information, IP address, and website usage information, where collected by our website technology or service providers. Please do not submit sensitive medical information through a general website contact form unless specifically requested or instructed by Osler Cardiology.

2. How We Use Personal Information

We may use personal information for purposes including: Responding to inquiries and requests submitted through our website. Scheduling, confirming, changing, or communicating about appointments. Providing healthcare services, consultations, diagnostic testing, and related patient care. Processing referrals and coordinating care with healthcare professionals and healthcare organizations where appropriate. Communicating with patients regarding their care, appointments, services, and requests. Sending SMS/text messages when you have provided the appropriate consent. Maintaining and administering our records and operations. Improving our website, services, and patient experience. Meeting applicable legal, regulatory, professional, and administrative requirements. Protecting the security and integrity of our systems, website, patients, staff, and operations. We will use personal information only for purposes that are reasonably appropriate in the circumstances and as otherwise permitted or required by applicable law.

 

3. Sharing of Personal Information.

We may disclose personal information when reasonably necessary to provide healthcare and operate our practice, including to: Healthcare professionals and providers involved in your care. Hospitals, laboratories, diagnostic facilities, pharmacies, or other healthcare organizations when necessary for your care or as permitted or required by law. Service providers that assist us with website hosting, information technology, communications, scheduling, record management, or other business functions, where appropriate safeguards are in place. Government authorities, regulatory bodies, insurers, or other organizations where disclosure is required or permitted by applicable law. Other parties when you have specifically authorized or requested the disclosure. We do not sell personal information. SMS consent is not shared with third parties or affiliates. Your consent to receive SMS/text messages from Osler Cardiology is used only for the purposes described when you provide that consent. SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing purposes.

 

4. SMS/Text Messaging

If you choose to provide your mobile telephone number and consent to receive SMS/text messages from Osler Cardiology, messages may be used for purposes such as appointment-related communications, reminders, follow-ups, and other communications relating to your relationship with our clinic. Message frequency may vary. Message and data rates may apply depending on your mobile service provider. You may withdraw your consent to receive SMS messages at any time by following the instructions provided in the message or by contacting Osler Cardiology directly. SMS consent is not shared with third parties or affiliates.

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5. Website Forms and Privacy Consent

When you submit information through a form on our website, we may collect the information you enter for the purpose described on that form. Where a form requests consent to receive SMS/text messages, the form will include a clear link to this Privacy Policy near the consent language. For example: By providing your mobile phone number and checking the SMS consent box, you agree to receive text messages from Osler Cardiology regarding appointments and related communications. Message frequency may vary. Message and data rates may apply. You may opt out at any time. SMS consent is not shared with third parties or affiliates. See our Privacy Policy. SMS consent is not a condition of receiving healthcare services.

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6. Protection of Personal Information.

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, disclosure, loss, or alteration.However, no website, electronic communication, or storage system can be guaranteed to be completely secure. We encourage you to avoid submitting unnecessary sensitive medical information through general website forms or unsecured communications.

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7. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate records, meet legal and professional obligations, resolve disputes, and enforce our agreements and policies.

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8. Your Privacy Choices and Questions

If you have questions about this Privacy Policy, our collection or use of personal information, or your privacy rights, please contact Osler Cardiology. Osler Cardiology Associates Inc.3 Conestoga Drive, Suite 200 Brampton, Ontario L6Z 4N5Phone: (905) 495-4278Email: contact@oslercardiology.com

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9. Changes to This Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or applicable legal requirements. The updated Privacy Policy will be posted on this page with a revised effective date.

10. Contact Us

For privacy-related questions or requests, please contact us at:Email: contact@oslercardiology.com

Phone: (905) 495-4278 Osler Cardiology Associates Inc. Brampton, Ontario, Canada Last updated: Feb 2025